FAQ
Q. How do I book tickets for an event?
A. Simply browse events on our homepage, select the event you want to attend, choose your ticket type and quantity, and proceed to payment. You'll receive a confirmation email with your ticket details.
Q. Can I cancel or refund my booking?
A. Cancellation policies vary by event. Please check the specific event's terms and conditions. Generally, cancellations made 48 hours before the event are eligible for a full refund.
Q. How do I become an event organizer?
A. Register as an organizer through our platform. Once your account is verified, you can create and manage events, set ticket prices, and track sales through your dashboard.
Q. What payment methods are accepted?
A. We accept multiple payment methods including credit/debit cards (via Stripe), PayPal, Razorpay, and wallet balance. Cash on delivery is available for select events.
Q. How do I contact customer support?
A. You can reach our customer support team through the Contact Us page on our website. We typically respond within 24 hours.
Q. Can I transfer my ticket to someone else?
A. Ticket transfers depend on the event organizer's policy. Please contact the event organizer directly or reach out to our support team for assistance.
Q. How do I use a coupon code?
A. During checkout, you'll see a "Apply Coupon" field. Enter your coupon code and click Apply. The discount will be reflected in your total before payment.
Q. Is there a mobile app available?
A. Yes! Our mobile app is available for both Android and iOS. Download it from the Google Play Store or Apple App Store to book events on the go.